An Inconvenient Appliance

What I thought was going to be a normal Friday night turned into more than we bargained for. I followed my normal routine after leaving work; go to the bank, go to the liqour store, pick up food.. and come home and relax after a long week.

The normal routine did happen but the relaxing didn't. I walked in the door and Sue is there to meet me. She looks at me and says, "We have a big problem". I say, "What". She tells me that the 'dreaded' water heater has busted.

We live in a bi-level home so my only thought was that I would find things floating around when I walked down to the first level. At first things didn't appear as bad as I thought until I started walking around. It appears that soon after Sue left for work the water heater started leaking or just let loose of all it's fluids. The water continued it's journey into the laundry room/bathroom (which has a tiled floor), a closet next to the water heater, a bedroom, and into the living area. The hardest hit was the bedroom in which the carpet was completly soaked.

It's hard for me to get real angry since sometimes things like this happen and there really isn't anything you can do but get them fixed. So, we figured all we could do was try to soak up some of the water standing on the laundry floor and remove things which were sitting in water.

So I got on the phone with my insurance company. I got a claim number and was told someone would call in an hour to instruct me what would be done next. I got a call from a gentlemen who said he was in the area and would come over in 30 minutes. This was a company that removes water (from carpet, walls, etc.). So, we continued to remove things that were wet and mop up the water in the laundry room and bathroom.

45 minutes later two men showed up with equipment. After evaluating the situation they told us that the carpet was seperating (where the water had sat) and it would need to be replaced. Yes, the entire 1st level of carpet needs to be replaced. If you recall we had new carpet installed in December (upstairs and down). But again, what could we do? All is (supposedly) covered by my insurance company and the claims inspector will be out on Thursday to evaluate the situation.

The 'water removal' guys got most of the water out of the carpet but the downstairs is a mess and very upsetting to me at this point. I can't understand why they can't make a better water heater or a different type of system.. maybe they do.. I don't know but I've heard of this happening alot to homeowners. A woman who worked with me years ago had just moved into a house in Virginia when the same thing happened. They were probably in the house less than a week and weren't even fully unpacked.

I have to say that nothing of value really got damaged. I have many autographed items and luckily I didn't have anything up against a wall (like I did a couple of weeks ago). Most of my signed items are either on the wall or in a plastic storage container. This container was actually in the closet that got soaked but the container protected them. A couple boxes of china got soaked.. and of course a couple of record albums (it always finds the albums). The only autograph it got was a signed Antonio Banderas photo, which was under a dresser in the bedroom (where it should rightfully be).

They had to spray downstairs (so we don't get mildew or mold) and the animals had to stay upstairs all night. The cat was moved into Carter's bedroom. Between listening to the cat scratch at the bedroom door (don't worry, he's declawed) all night and my mind whirling with the events of the night (the water guys didn't leave til' midnight) I must have gotten 3 hours of sleep. Plus, at some point in the night (I think 3am) one of Carter's toys (a fishing game) turned on. I kept hearing this clicking noise and music. I went into the room and found where it was coming from and turned it off. The strange thing is that the game was up on a top shelf of the closet and somewhere where Miles (the cat) could not get to. Just the irony of the night I guess.

Today I got up at 7:45am and I'm now waiting for the water heater guy to get here to install a new water heater.

I guess I'll feel much better when all the humidifiers are gone and the new water heater is in and working... at least we can move some stuff back to where it was until the new carpet is installed. I'll also feel better when it's confirmed that the insurance will cover all of it (maybe not the water heater itself).